![]() The first day, I was told via email that I'd have more information in 24-48 hours, yet that was not true. At this point, it's pretty ridiculous that my account could be under investigation for 12 days and nobody can tell me why or can provide me any information. Since I can't log onto my account, I can't access live customer service and so am just emailing the general mailbox, getting random agents, which keep sending me cut & paste replies which aren't helpful, or tell me that my account is under investigation, but can't give me any other information. I immediately did so, and as of May 6, 11 days later, I have heard absolutely nothing. On April 26th, I tried to log into my Ignition account, and got the notice that it had "been disabled. There’s an additional 1,500 in welcome bonuses available for you when you play at Ignition Casino. ![]() The more poker you play, the more bonus money you’ll receive. Later that night, I received a notice from Ignition stating "Thank you for submitting your documentation the requested information is now verified." Just by signing up at Ignition and playing poker, you qualify for up to 1,500 in bonus money after making your first deposit. On April 25th, I received a random notification from Ignition that "Your identity must be confirmed in order to fulfill our account verification requirements." Later that night, I did this. I have been playing on Ignition for almost 2 years, just for fun, nothing major, but turned $100 into ~$1450.
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